Email notifications

Fundations sends six types of automated emails: two related to creating a fundraising page, one for donations, two for campaign expiration, and one specifically for guest-created pages. All are included in the free plugin.

Why use it

Email notifications keep fundraisers informed when their page goes live, confirm donations to supporters, and alert creators or admins when a campaign expires. Each email type can be individually enabled, disabled, and customised with placeholders.

What it does

Emails are sent at the following moments:

1. Welcome email — sent to a newly created fund_member user, and also to existing users who create a new campaign via the wizard. Contains a password-set link.
2. Fundraiser confirmation email — sent to registered users immediately after their fundraising page is created.
3. Guest confirmation email — sent to guests (no account) after creating a page via the wizard. Contains a claim button with a 30-day token to link the page to an account later.
4. Donation confirmation email — sent to the donor after a payment is marked as paid.
5. Expiration email to creator — sent to the registered campaign creator when their campaign expires.
6. Expiration email to admin — sent to the site admin email when an unclaimed or guest-created campaign expires.

All emails are sent as HTML. A site logo, customisable button colour, and text colour can be applied globally. The expiration emails use a coloured header bar controlled by the get_fund_email_header_color setting. The welcome, confirmation, and donation emails do not render a coloured header even though the same setting exists.

How to use it

Enabling and disabling email types

1. Go to Fundations > Settings.
2. Each email type has its own enable/disable toggle.
3. Save settings.

Customising email content

1. Go to Fundations > Settings and find the email you want to edit.
2. Edit the subject line and body. Use the placeholder tags listed in the tables below to insert dynamic values.
3. Save settings.

Customising email appearance

Setting	Default	Description
get_fund_email_header_color	#4a9d44	Header bar colour (used in expiration emails)
get_fund_email_text_color	#333333	Body text colour
get_fund_email_button_color	#4a9d44	Background colour of action buttons
get_fund_email_button_text_color	#ffffff	Text colour of action buttons
get_fund_email_logo	(none)	URL of a logo image prepended to all emails

Email types reference

1. Welcome email

Sent to: newly created user (and to existing users creating additional campaigns).

Toggle: get_fund_welcome_email_enabled (default: enabled)

Placeholder	Value
{user_name}	Display name
{first_name}	First name
{username}	WordPress username
{email}	Email address
{site_name}	Site name
{reset_link}	Raw URL to set a password
{set_password_button}	HTML button linking to the password-set URL

2. Fundraiser confirmation email

Sent to: registered users after creating a fundraising page.

Toggle: get_fund_confirmation_email_enabled (default: enabled)

Placeholder	Value
{user_name}	Display name
{first_name}	First name
{email}	Email address
{site_name}	Site name
{action_title}	Campaign title
{action_url}	Campaign URL
{action_goal}	Formatted goal amount
{campaign_name}	Parent campaign name (if applicable)
{campaign_url}	Parent campaign URL (if applicable)
{team_name}	Team name (if applicable)
{team_url}	Team URL (if applicable)

3. Guest confirmation email

Sent to: visitors who created a page without registering.

Toggle: get_fund_guest_confirmation_email_enabled (default: enabled)

Placeholder	Value
{first_name}	First name as entered in the wizard
{action_title}	Campaign title
{action_url}	Campaign URL
{action_goal}	Formatted goal amount
{claim_button}	HTML button with 30-day claim token
{site_name}	Site name
{campaign_name}	Parent campaign name (if applicable)
{campaign_url}	Parent campaign URL (if applicable)
{team_name}	Team name (if applicable)
{team_url}	Team URL (if applicable)

4. Donation confirmation email

Sent to: the donor after payment is marked paid.

Toggle: get_fund_donation_confirmation_enabled (default: enabled)

Placeholder	Value
{donor_name}	Full donor name
{donor_first_name}	First name
{donor_email}	Donor email
{amount}	Donation amount
{currency}	Currency symbol
{donation_type}	one-time or recurring
{donation_date}	Formatted date
{payment_id}	Internal payment ID
{payment_provider}	Payment provider name
{action_title}	Campaign title
{action_url}	Campaign URL
{team_name}	Team name (if applicable)
{site_name}	Site name
{products}	Itemised product list (if applicable)
{cf_}	Value of a custom donation form field

5. Expiration email to creator

Sent to: the registered user who created the campaign, when it expires.

Toggle: get_fund_expiration_user_email_enabled (default: enabled)

Placeholder	Value
{user_name}	Display name
{first_name}	First name
{action_title}	Campaign title
{action_url}	Campaign URL
{edit_url}	Frontend edit page URL for this campaign
{end_date}	Formatted end date
{raised_amount}	Formatted raised amount
{goal_amount}	Formatted goal amount
{site_name}	Site name

6. Expiration email to admin

Sent to: the site admin email address, when an unclaimed or guest-created campaign expires.

Toggle: get_fund_expiration_admin_email_enabled (default: enabled)

Placeholder	Value
{action_title}	Campaign title
{action_url}	Campaign URL
{admin_edit_url}	WordPress admin edit URL for the campaign
{end_date}	Formatted end date
{raised_amount}	Formatted raised amount
{goal_amount}	Formatted goal amount
{site_name}	Site name

What you can and cannot do

You can:

• Enable or disable each email type independently.
• Customise subject lines and body content for each email.
• Use placeholders to insert dynamic values.
• Add a logo to all emails via the logo URL setting.
• Add or modify recipients for donation confirmation emails using a filter.

You cannot:

• Style the welcome, confirmation, or donation emails with the header colour setting (only expiration emails render a coloured header).
• Send copies to additional recipients without using the get_fund_donation_email_recipients filter.
• Use HTML in subject lines.

Troubleshooting

Problem	Likely cause	Fix
Emails are not being received	Server mail is not configured	Install and configure a transactional email plugin such as WP Mail SMTP
The welcome email is sent to users who already have an account	Intentional behaviour — the plugin re-sends the welcome email to existing users who create additional campaigns	Use the get_fund_wizard_user_created action to suppress or customise this
Placeholders appear as literal text in the email	Incorrect placeholder syntax	Confirm the placeholder matches the table exactly, including curly braces
The header colour setting has no effect on confirmation emails	Only expiration emails use a coloured header	This is a known limitation
Guest claim link does not work	The claim token has expired (30-day limit)	Ask the admin to reassign the campaign via the WordPress admin

Developer reference

Hooks and filters

Hook	Type	Description
get_fund_donation_email_recipients	filter	Modify the recipient(s) for the donation confirmation email; receives string $donor_email, int $donation_id
get_fund_expiration_email_placeholders	filter	Modify placeholder values for expiration emails; receives array $placeholders, int $action_id, string $type

The $type parameter in get_fund_expiration_email_placeholders is either 'user' (creator email) or 'admin' (admin email).

Signatures

// CC a manager on all donation confirmation emails
add_filter( 'get_fund_donation_email_recipients', function( string $donor_email, int $donation_id ) {
    return $donor_email . ',manager@example.com';
}, 10, 2 );

// Add a custom placeholder to expiration emails
add_filter( 'get_fund_expiration_email_placeholders', function( array $placeholders, int $action_id, string $type ) {
    $placeholders['{custom_field}'] = get_post_meta( $action_id, '_my_custom_field', true );
    return $placeholders;
}, 10, 3 );